Frequently Asked Questions

All You Need to Know

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How Long Are the Processing Times for Transfers?

For international currency transfers, processing typically takes 5 to 7 business days from the confirmation of the client’s deposit. Domestic AUD transfers, however, are completed within 1 to 3 business days after cash is received or deposit confirmation is provided.

Our Central Office at 189 Castlereagh St, Sydney is open Monday to Friday, 9:00 AM to 5:00 PM for selling foreign currencies. All other branches — including Pyrmont, Casino, Harrington and Darlinghurst — buy foreign currencies 24/7, every day including public holidays. Our support team is also available around the clock on +61 484 024 266.

Sekeh Currency Exchange offers secure, efficient, and reliable currency exchange services, including international money transfers, foreign currency exchange, and 24/7 client support. With advanced security, swift processing, and Express AUD transfers within an hour, we ensure your funds reach destinations worldwide.

A Payment Instruction Form is required for any remote transaction where you cannot attend in person. For security purposes, Sekeh will only process transfers with written authorisation from the depositor. Once you’re ready to proceed, our team will send the form to you directly via WhatsApp — quick and simple to complete.

Sekeh offers foreign currency exchange, international money transfers and a Price Match service for high-value amounts. All transactions are conducted in person at our Sydney locations, with no commission, no hidden fees and real-time competitive rates. We also offer an Express Transfer service for AUD funds, with delivery to the destination account in as little as one hour.

Yes, with our Express Transfer service, AUD funds can reach the destination account within as little as one hour.

Sekeh supports international transfers to a wide range of destinations worldwide, including countries across Europe, the Middle East, Asia, the Americas and beyond. Whether you’re sending personal or business funds, our team will find the most cost-effective transfer option for your destination. Contact us on +61 484 024 266 to confirm availability for your specific country.

Exchange rates show how much one currency is worth in another. In Australia, rates are set by the open market and change constantly based on global factors like inflation, interest rates and trade. Rates vary between providers — banks and airports typically offer worse rates than specialist currency exchange shops like Sekeh, which offer real-time competitive rates with no commission.

The mid-market rate is the “true” exchange rate — the midpoint between the buy and sell price of two currencies on the global market. It’s the rate you see on Google. Most banks and exchanges add a margin on top of this. At Sekeh, we offer rates as close to the mid-market rate as possible with no hidden fees.

AUSTRAC is Australia’s financial intelligence regulator. All currency exchange and money transfer businesses in Australia must be registered with AUSTRAC and comply with anti-money laundering laws. It protects customers from fraud and financial crime. Sekeh is fully registered with AUSTRAC (No. IND100850985-001), so every transaction is safe and compliant.

Multiply the amount you’re exchanging by the exchange rate. For example: AUD 1,000 × 0.65 = USD 650. Always check if fees are included in the quoted rate. At Sekeh, our live rate calculator shows exactly what you’ll receive — no surprises.

Yes, if the business is AUSTRAC-registered. In Australia, all legitimate currency exchange providers must comply with strict anti-money laundering regulations. Sekeh is fully registered with AUSTRAC and ASIC, operates across multiple Sydney CBD locations, and charges no commission or hidden fees.

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